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Thursday, March 12, 2009

PTCL announces free dial-up Internet, competitors express concerns

Pakistan Telecommunication Company Limited (PTCL) has decided to offer free internet service to all its customers, effective from October 18, 2008.

Dr Sadik Al-Jadir, SEVP Commercial stated, "With this perspective, PTCL, the largest IP service provider in Pakistan now brings a revolutionary offer for all its landline subscribers which is unmatched anywhere in the world. 

At PTCL Dr. Sadik said "we strive to create value for our customers. We put value creation first and pursue it with a passion to achieve excellence and facilitate our customers". 

Effective October 18th, 2008, all our landline subscribers will have dial-up internet services free of charge. 

All PTCL landline subscribers can now experience the best dial up speeds with unlimited internet usage during night hours from 10:00pm to 07:00am. Furthermore subscribers can also avail up to 100 hours of free dialup internet on monthly basis from 0:700 am to 10:00pm every day. 

In order to access the internet our subscriber can simply dial 131-77777 with "ptcl" as login and password. 

From October 18th, 2008, PTCL customers availing unlimited dial up internet package of Rs. 199/month will not be charged anymore. However, customer exceeding 100 hr of free internet during day time will be charged as per existing tariff of PTCL dial up internet at Rs. 6 per hour.

In addition, PTCL is also shifting customers of value plus (Rs. 75/month for 20 hrs of dial up internet) to basic plus which has no additional charges effective from 1st November 2008. 

Dr. Sadik also added, "We at PTCL can do this since we have the best IP network infrastructure and the associated international internet connectivity capable of supporting a very large user base. Hence serving the aspirations of Pakistan to join the leading countries of the world in internet penetration and usage."

We will also be replacing our existing promotional offers with new offers on regular basis to create more value for customers. In this connection, this Free Internet offer has replaced our limited time (3 months) free local calls promotion allowing free local calls between 11pm to 6am which has ended in October. 

The Half Rate Sundays' promotion is another value addition to the PTCL landline which offers half rates on all local, nationwide and mobile calls made on Sundays. This promotion is effective from October 5, 2008.

Dr. Sadik stated "PTCL continues to strive to serve our customers better by creating value and shall soon be marketing more innovative and attractive products and offers in the future". 

Internet service providers (ISPs) across the country have expressed their concerns on this 'Free Internet' offer by PTCL. Analysts believe this is an anti-competitive move by PTCL.

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